These terms set out how your 8pubd account works — what you can do, what we expect, and how transactions through bKash and Upay are handled on your behalf. Access to this platform depends on your local law and eligible regions; read these terms before you open an account.
Account access rules
bKash & Upay transaction terms
Eligibility by region
Live casino and slots
POLICY SCOPE
How These Terms Apply to Your Account
By creating an account on 8pubd, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — placing a sports market wager, browsing casino categories, depositing via bKash, or withdrawing through Upay. We may update these terms when our services change; the version shown in your account dashboard after login is always the current one. If a change affects how your wallet or transaction records work, we will note it there before it takes effect. These terms do not override your rights under applicable local law. Where local law restricts access to online gaming or betting services, those restrictions apply regardless of what these terms say. We do not make eligibility decisions on your behalf — that responsibility sits with you. If you are uncertain whether access is permitted in your region, check your local regulations before proceeding. Continued use of the account after a terms update means you accept the revised version.
bKash
Deposit and withdrawal records via bKash are logged in your account transaction history.
Upay
Upay transfers are subject to the same account verification steps as all other payment methods.
Account wallet
Your wallet balance reflects confirmed transactions only; pending transfers are shown separately.
WHAT IS COVERED
Inside and Outside These Terms
Not every part of your experience falls under the same rules. This section clarifies what these terms cover directly and where separate policies or third-party conditions apply.
Account access
Registration, login, identity verification, and account suspension are fully governed by these terms. Any restriction we apply to your account will be explained in your account dashboard.
Transactions
Deposits and withdrawals processed through bKash and Upay fall under these terms. The payment provider's own conditions also apply to the transfer leg of each transaction.
Site content
Game content from studios available in the lobby — including titles from PlayStar, CQ9, Spadegaming, Microgaming, and JDB — is subject to each studio's own game rules displayed at the table or slot.
Third-party services
Links or integrations that take you outside 8pubd are not covered here. We are not responsible for the terms or conduct of external sites or services you reach from our platform.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have clear, practical options for managing your account and your relationship with 8pubd. Your transaction history — every bKash deposit, every Upay withdrawal — is available in your account dashboard after login; you do not need to contact support to view it. If any detail in your account profile is incorrect, you can update it through the account settings page. For anything that cannot be changed directly — such as a name correction that requires identity verification — our support team handles the request. We aim to respond to account queries through the contact paths listed on this page. If you believe a transaction record is wrong, raise it with support and include the transaction reference shown in your history. We will review the record against our logs and respond with our findings. You may also request that your account be closed at any time by contacting support directly.
Review records
Your full transaction history is visible in the account dashboard; filter by date or payment method to find a specific bKash or Upay entry.
Correct account details
Update contact information directly in account settings; identity-linked fields require a support request with verification.
Raise a question
Use the support contact paths on this page to query a transaction, a terms clause, or an account restriction.
Request account closure
Contact support to close your account; any confirmed wallet balance will be processed through your registered payment method.
CONTACT PATHS
Reach Us About These Terms
If you have a question about these terms, your account status, or a transaction record, use one of the contact paths below. Include your account reference and the relevant transaction ID where possible — it helps us locate your record faster.
Live chat
Open the chat widget from your account dashboard for real-time help with terms queries and account questions.
Email support
Send detailed terms or transaction questions to our support address shown in your account settings under Help.
Account help centre
The help centre in your account dashboard covers common terms questions, wallet steps, and account management without needing to contact support.
HOW WE HANDLE THIS
Data, Security and Policy Requests
We keep your account data only as long as it is needed for the purposes described in these terms and our privacy policy. Transaction records — including bKash and Upay entries — are retained to support dispute resolution and account history requests. Your account is protected by password authentication; keep your login details private and contact support immediately if you suspect unauthorised access.
Data handling
Account and transaction data is stored securely and used only for the purposes set out in these terms. We do not sell your personal information to third parties.
Cookies
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser at any time.
Account security
Password protection is your first line of account security. If you notice any activity you did not authorise, contact support through the live chat path immediately.
Policy change requests
To request a copy of your data, ask about retention periods, or flag a concern about how your information is handled, contact support with your account reference.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how the terms work in practice.
Do these terms apply to both sports betting and casino games on my account?
Yes. A single 8pubd account covers both the sports markets and the casino lobby, and these terms apply to all activity across both. Game-specific rules shown at the table or slot also apply alongside these terms.
What happens to my bKash deposit if my account is suspended?
If your account is suspended, any confirmed wallet balance is held securely. Contact support with your account reference and the relevant bKash transaction ID; we will review the account status and advise on next steps.
Can I use these terms to dispute a transaction record?
Yes. If a transaction shown in your account history does not match what you processed through bKash or Upay, raise it with support and include the transaction reference. We will check our logs and respond with our findings.
How will I know if these terms have been updated?
The current version of these terms is always shown in your account dashboard after login. If a change affects wallet or transaction rules, we will note it there before it takes effect. Continued use of your account means you accept the updated version.
Does access to 8pubd depend on where I am in Bangladesh?
Access depends on your local law and eligible regions. These terms do not override local regulations. If you are unsure whether online gaming or betting is permitted in your area, check your local rules before using the account.
How do I close my account if I want to stop using 8pubd?
Contact support through the live chat or email path listed on this page and request account closure. Any confirmed balance in your wallet will be returned through your registered payment method — bKash or Upay — following verification.